Contact
Contact us
Real people, quick replies
We're a small UK team who design, print and pack everything ourselves — so whoever answers actually knows your order. Use the form below or any of the options here.
Send a message
Emailhello@professorprints.co.uk
1 daytypical reply, Mon–Fri
Trackyour Royal Mail parcel
ReturnRoyal Mail returns portal
Before you message — the quick answers
Where's my order?Every order is dispatched within 1 working day, then sent tracked — next-day on orders over £25, 2–3 days on standard. Your dispatch email has the tracking link. Shipping details
It arrived damaged or wrongEmail us a photo of the item and packaging with your order number and we'll reprint and resend it straight away. Returns page
I want to return somethingYou have 14 days from delivery. Use the Royal Mail returns portal to get a label — no need to ask us first.
Trade or bulk order?Shops, cafés, events and distributors get up to 50% off retail. Apply for a trade account
To help us help you fast, include your order number (it's in your confirmation email, starts with #), the product name, and a photo if something's wrong. We reply to every message — check your junk folder if you haven't heard back within two working days.
Send us a message
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